While the global pandemic has thankfully abated, bringing a degree of stability back to our lives, many other challenges remain. High interest rates, persistent inflation, geopolitical tension and an uncertain economic outlook were evident in 2023 impacting most global investors.
Our performance
With that in mind, how did we do?
We delivered investment income of $5.5 billion representing a positive net return of 1.9%. While this is sufficient to cover our net pension outflows, this is not the return that we aspire to make for our members.
Last year we held a more negative economic outlook than what ultimately transpired. As a result, our portfolio was more conservatively positioned and we did not benefit as much as we could have from strong markets, particularly in the US.
We significantly underperformed our benchmarks in 2023 due primarily to a lower allocation to those public companies that performed extremely well throughout the year, most notably the "magnificent seven" technology stocks. We also made several valuation adjustments in our infrastructure and real estate portfolios to reflect several asset-specific events and a higher interest rate environment.
We are not satisfied with our performance in 2023 and aim for better. That said many of our asset classes benchmark themselves against global stock indices that have been challenging to match. Private assets which have been our best performing investments for many years tend to provide less volatile returns. This was the case in 2023. We remain fully-funded with a healthy preliminary surplus of $19.1 billion. In simple terms, our assets cover our future liabilities, positioning us well to deliver future retirement security for our members.
On the administration side, our team continues to provide excellent support to our 340,000 members with more than 90% satisfied with the service provided.
Appointments of new leaders
Since last year’s annual report there have been a number of changes to our senior team. Our Chief Investment Officer Ziad Hindo left the organization after more than 20 years. We thank Ziad for his many contributions.
I took time to reflect on the CIO role given its demands and complexity. Earlier this year I announced a change in our leadership model in investments, appointing Gillian Brown and Stephen McLennan as our new CIOs. This approach will share responsibility between two accomplished and long-serving investors, help us to build our succession pipeline and enable us to sharpen our capital allocation focus moving forward.
We established a Chief Strategy Officer role and appointed Jonathan Hausman, with a mandate to lead an enterprise-wide approach to advance our strategic objectives. Nick Jansa, who leads investment activities in Europe, Middle East and Africa, has joined our Executive Team on a permanent basis to ensure that international perspectives are formally embedded in all our discussions at the most senior level.
We elevated Bruce Crane to head our activities in Asia-Pacific, taking over from Ben Chan who had served the region admirably for five years. Asia-Pacific is an important investment area for the fund, and Bruce will look to optimize our returns from our teams in Singapore, Hong Kong and Mumbai. These internal appointments show the strength that we have at Ontario Teachers’ in our senior team and reinforce a strong commitment to developing our people.
We also announced a revised approach for real estate investing and appointed Pierre Cherki to head up our new in-house real estate team. Our returns in real estate have not been good enough in recent years. We believe taking a more active role in our investment activities there, as we do in other asset groups, will allow us to strengthen and diversify this portfolio.
A positive impact
Another area of focus is to make a positive impact through our activities. We believe this is aligned to creating value and helps to drive incremental returns. We made significant progress during the year in further embedding this focus in how we invest, how we operate and how we give back.
We continued to decarbonize our portfolio and progressed a framework to assess and selectively make, investments that will add to our return targets while making a positive environmental and social impact. Outside of investing, we also further advanced initiatives focused on diversity, equity and inclusion as well as employee well-being. This included the incorporation of these themes into our new office in downtown Toronto (which we are scheduled to move into in Q2 2024), where sustainability, flexibility, inclusivity and well-being were all essential elements of the building design.
Finally, 2023 saw us make significant advancements in the opportunities provided to employees to give their time and donations to the causes that matter to them around the world.
Looking ahead
As we look to 2024 and beyond, we plan to remain disciplined in the choices that we make. Our primary focus will be to deliver our long-term target of a 4% real return. That said, we will not take undue risks in the pursuit of better returns.
We will continue to look for attractive opportunities to invest in areas including technology, credit, life sciences and energy transition. Given M&A activity in private asset markets has slowed significantly, we will increase our focus on creating value within our existing portfolio and provide them capital to grow and build advantage in their markets.
While we expect that we will continue to face a dynamic market environment in the near term, I am confident that we are taking the right approach to proactively assess opportunities that will deliver value to the Plan, our employees and our members.
Jo Taylor
President and CEO