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We’re prepared for the Canada Post strike. Here's what you need to know.

Questions about Bill 124? Visit our News section and Bill 124 FAQs in both the working members and retired members sections.

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In the event of your death

We’re committed to helping your survivors through this difficult time.

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When you die, here are some of the things your survivor(s) will have to do:

  • Call us at 1-800-668-0105. Our Pension Benefits Specialist will provide your survivor with information and guide them through the process of applying for survivor benefits.
  • Contact the Canada Pension Plan (CPP) to explore potential death and survivor benefits.
  • Contact your insurance companies, if applicable.
  • Contact your employer to explore any additional death benefits if you were still working at the time of death.
  • Consider engaging the services of an estate lawyer to assist them with the process.

Reporting the death of a member 

If you’re the surviving spouse or child of a member of our plan, or the executor of a member’s estate, please call us at 1-800-668-0105. At this time, you can only report a death by phone.

We'll provide you with the information you need and guide you through the process of applying for survivor benefits. Please have the following information ready:

  • Date of death
  • Marital status of the member at the time of their death
  • Phone number and address of the executor or contact person